Privacy Policy
Effective Date: 12/09/2024
At Rock The Valley, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and disclose your personal information when you visit our website, purchase tickets, and engage with our services.
Information We Collect: We collect different types of information depending on how you interact with us, including: Personal Identification Information: Name, email address, phone number, billing address, payment details (when purchasing tickets or merchandise). Automatically Collected Information: IP addresses, browser type, operating system, referring URLs, pages visited, and other usage data. Location Information: With your consent, we may collect information about your location to help enhance your festival experience. Social Media Information: If you connect with us via social media, we may collect your social media profile information.
How We Use Your Information: We use the information we collect for the following purposes: Ticket Purchases and Customer Support: To process your ticket purchase and provide customer service. Marketing and Communication: To send you updates about the festival, promotional materials, and offers (you can opt-out of these communications at any time). Improve Our Services: To improve the user experience on our website, ensure security, and analyze usage trends. Legal Compliance: To comply with legal obligations and enforce our terms and policies.
Sharing Your Information: We do not sell your personal information to third parties. However, we may share your information in the following instances: Service Providers: We may share your information with third-party vendors who help us with payment processing, marketing, and website hosting. Legal Requirements: We may disclose your personal information if required by law or in response to a legal process. Business Transfers: If our business or assets are sold, your information may be transferred as part of that transaction.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to personalize your experience on our website and gather data on how you interact with our content. You can control or disable cookies through your browser settings.
Your Data Protection Rights: Depending on your location, you may have certain rights under data protection laws, including: Access: You can request access to your personal data. Correction: You can request that we correct inaccurate or incomplete information. Deletion: You can request that we delete your personal information. Opt-Out: You can opt-out of receiving marketing emails or targeted advertising. To exercise these rights, please contact us at [email address].
Data Security: We take reasonable measures to protect your personal information from unauthorized access, disclosure, and alteration. However, no online transmission of data is completely secure, and we cannot guarantee absolute security.
Children’s Privacy: Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
Changes to This Privacy Policy: We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top.
ontact Us: If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: privacy@rockthevalleyfest.com
Address: Please reach out to us at the above email for our address.
Thank you for choosing Rock The Valley. We appreciate your trust in us and look forward to seeing you at the festival!
